Privacy Policy

Manah Kea Production ("we", "us") writes and produces 100% custom songs created from your story. This policy explains what personal information we collect when you contact us, why we collect it, who it is shared with, and the choices you have. We have tried to write it in plain language rather than legal boilerplate.

Who is responsible for your data

Manah Kea Production is the data controller for the information described here. You can reach us at any time:

• Email: Email Us
• Phone: Call Us

What we collect

We only collect what you type into the enquiry form on our site. That is:

• Your name and email address — required, so we can reply to you.
• Your phone number — optional.
• The occasion, package and music style you are interested in.
• Your story — the free-text description of the person the song is for, the memories you want included, and the feeling you are after.

We understand that the story field often contains personal and emotional detail about you and about other people — a wedding, a birth, a bereavement. We treat it accordingly. Please share only what you are comfortable sharing, and only details about other people that you are comfortable passing on.

We do not use analytics, advertising trackers or tracking cookies, and we set no cookies of our own. We do not build profiles of visitors, and we ourselves collect nothing if you simply browse the site without submitting the form. One thing does happen without any action from you: the Google reCAPTCHA that protects the enquiry form loads with the page and sets its own cookies. See Storage on your device below.

Why we collect it, and on what legal basis

• To reply to your enquiry and, if you order, to write and produce your song. Legal basis: performance of a contract with you, or steps taken at your request before entering one.
• To prevent spam and abuse of the form. Legal basis: our legitimate interest in keeping the form usable.
• To keep records of orders where we are required to. Legal basis: compliance with a legal obligation.

We do not use your information for marketing unless you ask us to, and we never sell it.

Who we share it with, and where it is stored

We do not sell or trade your information. We share it only with the service providers we need to run the site, and only for that purpose:

• Netlify — hosts this website and receives and stores form submissions on our behalf.
• Google (reCAPTCHA) — the enquiry form uses Google reCAPTCHA to tell humans from bots. Google receives technical information about your interaction with the form for that check. It is subject to Google's own privacy policy.
• Email provider — form notifications and our replies to you are handled through our email provider.

Our website host and email provider are both based in the United States, so information you send us is transferred to and stored there. If you are in the United Kingdom, the European Economic Area or Switzerland, this means your data leaves your jurisdiction. Where those transfers require a safeguard, our providers rely on Standard Contractual Clauses or an equivalent approved mechanism.

We may also disclose information if we are legally required to do so.

How long we keep it

We keep enquiries for a maximum of 6 months after our last contact with you, then delete them. Once your song has been delivered and the project is complete, we keep the project material — your story, the drafts and the finished files — for a maximum of 6 months after delivery, then delete it. The one exception is the order record itself: where tax and accounting rules require us to keep proof of a sale, we keep that record for as long as the law requires. You can ask us to delete your enquiry or your project material sooner at any time and we will do so, unless we are legally required to keep it.

Your song stays yours

A song we write for you is written for you alone. We do not resell it and we do not publish it anywhere. If we ever wanted to feature part of it as a sample, we would ask your permission first.

Your rights

You can ask us to give you a copy of the information we hold about you, correct it, delete it, restrict how we use it, or object to our using it. You can withdraw your consent at any time. To exercise any of these, email us using the Email Us link — we will respond within 30 days and will not charge you.

If you are in the UK, EEA or Switzerland and you are not satisfied with how we have handled your data, you have the right to complain to your national data protection authority. If you are a California resident, you have the right to know what personal information we collect, to request its deletion, and not to be discriminated against for exercising those rights.

Storage on your device

The site itself stores one item in your browser's local storage: your choice of English or French, so the page opens in the same language next time. It contains no identifier and is never sent to us. Clearing your browser data removes it.

Separately, the Google reCAPTCHA on our enquiry form sets its own cookies in your browser when the form page loads, and reads them to tell humans from bots. Those cookies belong to Google, not to us, and we cannot read them. They are set before you interact with the form. If you would rather avoid them, you can contact us by phone or email instead of using the form — the links are in the Contact Info panel on the enquiry page.

Children

This site is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has sent us information, contact us and we will delete it.

Changes

If we change this policy we will update the date at the top of this page. Material changes will be noted on the page.